Legal

Privacy Policy

Effective date: February 6, 2024

1. Overview

Engine Seven ("Engine Seven," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit engineseven.com (the "Site") or contact us, how we use it, and the choices you have. It is designed to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

By using the Site or contacting us, you agree to the practices described in this policy.

2. Who we are

Engine Seven is a management and operations consultancy based in Vancouver, British Columbia. For the purposes of applicable privacy law, Engine Seven is the organization responsible for the personal information described in this policy. You can reach our privacy contact using the details in the Contact us section below.

3. Information we collect

Information you provide to us

When you email us or otherwise reach out, we collect the information you choose to share — typically your name, email address, company, and the contents of your message. If we begin an engagement, we may collect additional business and contact information necessary to deliver our services.

Information collected automatically

Like most websites, our hosting infrastructure may automatically record limited technical information when you visit the Site, such as your IP address, browser type, device information, referring page, and the date and time of your visit. This information is used to operate, secure, and improve the Site.

Fonts and third-party resources

The Site loads the Inter typeface from Google Fonts. When your browser requests these font files, Google may receive your IP address and standard request information. We do not control Google's processing of that data; see Google's privacy policy for details.

4. How we use information

We use personal information to:

  • Respond to your inquiries and communicate with you;
  • Provide, manage, and improve our consulting services;
  • Operate, maintain, and secure the Site;
  • Comply with legal and regulatory obligations; and
  • Establish, exercise, or defend legal claims where necessary.

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects.

Under Canadian privacy law, we collect, use, and disclose personal information with your consent, or as otherwise permitted or required by law. Consent may be express (for example, when you email us) or implied by the nature of your interaction with us. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us.

6. Sharing & disclosure

We do not sell or rent personal information. We may share it only in the following circumstances:

  • Service providers. With trusted vendors who process information on our behalf — such as hosting, email, and infrastructure providers — under obligations of confidentiality and only as needed to provide their services.
  • Legal and safety reasons. Where required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Engine Seven, our clients, or others.
  • Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

7. Cookies & tracking

The Site does not set advertising or analytics cookies, and we do not use third-party tracking or advertising technologies at this time. If we introduce cookies or analytics in the future, we will update this policy and, where required, request your consent. Your browser may still store standard technical data, and third-party resources (such as Google Fonts) are governed by their own providers' policies.

8. Data retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, to maintain our client relationships and records, and to meet legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

9. Your rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Withdraw consent to our use of your information, subject to legal or contractual limits; and
  • Ask questions or raise concerns about how we handle your information.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, or modification. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

11. Children's privacy

The Site is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

12. International visitors

We are based in Canada, and personal information we collect is processed in Canada and potentially in other jurisdictions where our service providers operate. Where information is transferred across borders, it may be subject to the laws of those jurisdictions. By using the Site, you understand that your information may be processed outside your country of residence.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

14. Contact us

If you have questions about this policy or how we handle personal information, contact us:

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